If you need to speak with a real person at American Airlines, call the company phone number. Once you've been connected over the phone, the agent on the other end will question you about your issue and then respond appropriately. Getting in touch with a Real person at American Airlines is simple, since the company provides a variety of contact options. If you wish to speak with a live customer service professional, select the "More Options" menu and the agent will call you. American Airlines also offers a variety of social media assistance options for its clients, which they may access at their leisure.